Volkswagen Touran gearbox failure

Take it you have contacted Volkswagen Customer Services direct , yourself re. contributing to cost of repair ?

SOMEBODY MENTIONED ABOUT CONTACTING VOLKSWAGEN CUSTOMER SERVICES RE PROBLEM WITH FAILED GEARBOX ON OUR VW TOURAN.
THERE A TOTAL WASTE OF TIME AND WILL FOB YOU OFF WITH NONSENSE.
TARTS

Have you had a look at this similar problem: gearbox failure

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Tokk VW DEALESHIP TO SMALL CLAIMS COURT UNDER REMIT GEARBOX NOT FIT FOR PURPOSE AND AFTER 15 MONTHS WON CASE AND GRANTED JUDGEMENT AND FULL COSTS AGAINST DEALERSHIP.
TARTA

IF YOU TAHE DEALERSHIP TO COURT UNDER SALE OF GOODS ACT,PROVIDING MILEAGE IS NOT RIDICULOUS IE GREATER THAN SAY 80,000 MILES AND CAR IS UNDER 6 YEARS OLD,UNDER SALE OF GOODS ACT YOU SHOULD CERTAINLY WIN CASE AND GET FULL COST OF REPAIR PLUS COURT COSTS.
WE DID AND WON.
DONT LET VW FOB YOU OFF.

IF YOU TAHE DEALERSHIP TO COURT UNDER SALE OF GOODS ACT,PROVIDING MILEAGE IS NOT RIDICULOUS IE GREATER THAN SAY 80,000 MILES AND CAR IS UNDER 6 YEARS OLD,UNDER SALE OF GOODS ACT YOU SHOULD CERTAINLY WIN CASE AND GET FULL COST OF REPAIR PLUS COURT COSTS.
WE DID AND WON.
DONT LET VW FOB YOU OFF.

Having suffered a total g/box failure on our Touran - it effectively disintegrated whilst driving when a pin in the diff. sheared off and went through the casing,destroying everything.Besides unsuccessfully trying to get the repair costs(replacement g/box and clutch £2500) from VW we have lodged a complaint on safety grounds with VOSA. The g/box problem is obviously well know (google any connected site) and is an intrinsic fault at manufacture or assembly, though VW deny this.Anyone who has had a similar problem and considered it a safety issue or was injured by the failure could contribute to the info. to Vosa. Our car was two months out of warranty, full service history and had done 57,000 miles.VW have ignored all our comments on safety on the quality of the product they manufacture.

my gearbox smashed 80.oookm...