Vauxhall Zafira clutch kit & no returns
Model Year: 2009
Happy Xmas all. Would like your views on a purchase i made for my zafira. Clutch had failed so purchased a clutch kit. Was asked for VIN,no and year of manufacture from a couple of sellers and they all came up with same type to fit car. It turned out that only 2 parts fitted but not the releaser. The mechanics at garage had to go out and purchase the correct one at an extra cost of £100 quid. I have been told by the sellers that they will not accept any returns for the releaser i now have as an expensive shed ornament.
Posted: Dec 24, 2018 (5 years ago)
Normal practice with most part suppliers . What I've had to do in the past when this happens is return the complete clutch kit for correct kit .If correct one not available , total refund to my account .Does help if you have a trade account and frequently deal with the company .
Posted Dec 24, 2018 (5 years ago)
Forgot to add .You are lucky to find a garage that would fit a clutch kit not supplied by them , Most would chase you .
Posted Dec 24, 2018 (5 years ago)
As above.
I know some shops mark up parts prices.
some don't.
but I don't fit owner supplied parts.
I know some shops mark up parts prices.
some don't.
but I don't fit owner supplied parts.
Posted Dec 25, 2018 (5 years ago)
Thanks for replies. The sellers did ask for photographs of the old part against the new part they sent. This i done but, because they class it as a kit they say not able to assist further. Ta.
Posted Dec 25, 2018 (5 years ago)
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