Ssangyong Musso ssangyong stereo reboot
Variant: Grand
Model Year: 2022
Categories:
Electrics, ECU, Warnings & Lights
Does anyone hacve a permanent fix for the sat nav, stereo constantly rebooting issue? ssangyong replaced the whole unit and its still happening?
Posted: Sep 5, 2023 (1 year ago)
Down to Ssangyong to resolve the fault under the warranty . totally up to them
Posted Sep 5, 2023 (1 year ago)
As anyone had this fixed yet by ssangyong
Posted Oct 1, 2023 (1 year ago)
Not been any updates so far on resolving the matter
Posted Oct 1, 2023 (1 year ago)
had my head unit replaced - took 8 months to get its sorted after first reporting fault, worked fine for two days and now exactly the same thing happening again so not at all convinced that they have a handle on things
Posted Oct 9, 2023 (1 year ago)
Replying to post by whittingehame:
Down to Ssangyong to resolve the fault under the warranty . totally up to them
Latest reply from ssangyong is that they will try and get a fix but have no time line at all. They have just released the facelift model funnily enough with a new stereo unit!! Down to Ssangyong to resolve the fault under the warranty . totally up to them
In addition the side rails are not loose and corroding badly on the brakes and the aluminium is delaminating from the laquer. These are the same as the new ones!
No response from the motor ombudsman yet but case is progressing!
Posted Oct 10, 2023 (1 year ago)
Thank you for update , keep at them
Posted Oct 10, 2023 (1 year ago)
Replying to post by Neil Richmond:
had my head unit replaced - took 8 months to get its sorted after first reporting fault, worked fine for two days and now exactly the same thing happening again so not at all convinced that they have a handle on things
Thank you for update , keep at them
had my head unit replaced - took 8 months to get its sorted after first reporting fault, worked fine for two days and now exactly the same thing happening again so not at all convinced that they have a handle on things
Posted Oct 10, 2023 (1 year ago)
I have same problem. They have replaced head unit 3 times and done numerous updates.
No fix. In the hands of Dept of Fair Trading.
No fix. In the hands of Dept of Fair Trading.
Posted Mar 4, 2024 (8 months ago)
Could maybe let us know result of Dept of Fair Trading involvement , please
Posted Mar 4, 2024 (8 months ago)
New 2024 model replaced.
After fighting for my rights my faulty 2023 Musso has been replaced with new 2024 Musso.
After fighting for my rights my faulty 2023 Musso has been replaced with new 2024 Musso.
Posted May 10, 2024 (6 months ago)
Edited on May 10, 2024 (6 months ago)
Hi All, software update done - problem still present but one of the error screens has been removed so it just quetly goes off and comes back on when it chooses. They have a new radio on order to fit but i doubt this will fix the issue. Its the same all over. BUT please check the laquer on your wheels, just had the 2 front wheels replaced as the lacquer was coming off. the warranty has you coverred to 37500 miles so get in before you go over that or they will reject.
Posted May 10, 2024 (6 months ago)
^ Thank you for info
Posted May 10, 2024 (6 months ago)
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