Citroen DS3 carplay audio stutter

Mar 4, 2023 11:13 AM in response to 93blacker

Hello



CarPlay skipping.



Follow the steps below for help getting CarPlay to work as expected.



"Check your connection to your CarPlay stereo:
If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.

3. Restart your iPhone and your car.

4. Make sure that Siri is on.

5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.

6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.



If you still have issues connecting to CarPlay, contact Apple Support."

Thank you - tried all of this. CarPlay actually connects and works but the audio stutters at irregular intervals. The phone works in other cars on CarPlay but other phones have the same issue in my car so it is a car problem

Could it be a known fault and possibly a software update might be available to rectify ?

Been to a dealer and there are no further software upgrades according to them

If dealer cant solve it , not much I can suggest . Sorry cant be of more help , electrics / audio not really my best field . Hope you get it fixed