Mr Neil Pratt, Cardiff
I bought a Volvo S 80 in July 2010. I have now had the car for 10 years and it has just sailed through another MOT
The car has cost me very little over the past 10 years and still shines runs and drives like a new car Nice to see you are still in business !!
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I was looking to buy a used Mercedes-Benz C Class and had driven one at a local dealer, I was about to purchase it when a friend recommended Calcot Cars, I telephoned them and was pleased to hear that they had a smiler car in stock for the same money, but with leather seats that I really wanted.
I spoke to Ian on the phone, and made and appointment to see the car. he was helpful and knowledgeable about Mercedes. The thing that stuck out was that Ian went on about doing a pre delivery service and check over and explained how the 12 month warranty works, and how like selling the car is the beginning of the relationship and its how they look after customers that brings them so much repeat business.
All sounded good the car was mint, even better than described over the phone, and the reviews on this site are amazing so i bought the car, paid full up as it happens as i really could find no reason to try and "chip" them , I promised to leave a review after buying the car a few months ago, but to be honest have been just too busy.
The reason i mention all this and have bothered to write this review is because a few days ago my car alarm went off, unlocked the car and then locked it, went off again, then again etc
I called Ian, and was expecting the "phone the warranty company but wont be covered line" however this was not the case.
Ian arranged for the car to be collected as I had to be at work and could not take time off, diagnosed the problem as the alarm siren, and fixed it, had had the car delivered back to me within 48 hours, and all with NO CHARGE.
This company does what it says it does, its a shame i cant give 6 stars but i cant, so in the words of X Factor this is a massive 5 Stars
Thanks soooo much, in not only helping but doing what you said you do.
i will come back (if only to buy another car)
Name: Not given
Location: Not given
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Anonymous Review
I would just like to say how helful Ian at Calcot Cars was, considering I was a woman on her own trying to make the right deciscions about my own car and the new one , Ian explained everything very clearly and honestly, sorted all paperwork out for me all I had to do was literally go back a couple of hours later leave my car, take new one and post the log book off. Job made very easy. Thanks You!
Name: Ana White
Location: Spencer's Wood
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