Goodmans Autos Ltd

I’ve used Goodman’s autos a few times over the years. They always do a good job, but today they got me out of a real hole. They diagnosed my immobile mini and fixed the fuse box within 3 hrs on a Saturday at short notice. Thanks for the great job!

Please read full story to get view of those cowboys. I own used car garage. Sold a car to lady from Elstree and after few days later, owner noticed, that its loosing cooling liquid(drops on driveway). She thought its radiator but i recomended to check car by local garage just to make sure diagnostic are accurate. Goodmans autos ltd came with report(report cost her £250):
Needs new clutch, new flywheel, because car judders badly.. also water pump problem, needs engine rebuild as headgasket gone, water not circulating. Bill around £5000.
Well after report like this i had only one way to take car back as everything is wrong with it. Because i didnt believe in this report i decided to drive car back to east london thru peak time.( 2 hours drive, outside temperature 25°). I was continuously checking heating and circulation, fan was runing on various speed, matrix heater was hot all the time. On m25 i tried to depress clutch rev it to 5rpm and release clutch. Clutch gripped immediately. (No problem with clutch or flywheel) also owner mentioned juddering on higher gear. I did feel judder on 45mph on 6th gear. Judder was because of spark plugs, nothing to do with clutch. When i came back home, inspected level of cooling liquid, it was still on level, but i noticed little paddle on top of the gearbox, with no tools around me i noticed leak from thermostat/flange bolted on the right side of engine head, liquid was penetrating on pressure thru rubber gasket. (Very common with mini's 1.6 engines).
Conclusion: needs 4 new spark plugs, and new water flange, total parts £70, and 30 mins labour.
The only one thing what is not circulating is blood in the brains of person who done inspection for £250.
Also confused new owner, scared thru bones that car is total crap. I dont know procedure how to shut garages like this. They can be recomended by scammers only. I cannot get how 18 years experience garage cannot diagnose old spark plugs judder from clutch flywheel??? How they can state that its not circulating when it does properly. I have no words, scammers, pretends very proffesional garage, but i would not give them top up screenwash.

Goodmans failed my son's Peugeot 106 MOT on a 1/2" hole in the engine compartment. They filed it with filler (not welded) and charged £100.

Very very poor. RAC rep who came to rescue me gave me incorrect information about the cost and took me to his possibly linked/tied-up this RAC approved garage to fix a small issue so he can get commission.

Eventually I ended up paying 3x more cost than local garage and many more than the actual value of the car without which this garage will not release my car.

My car started reporting another error next day after being fixed and now I have to pay for it to be towed there for a free check up (under warranty) which should have not happened in the first place.

Please be careful!!

Goodman's were extremely kind and helpful when we broke down and offered an extremely reasonable quote for the pick up. We would highly recommend them to anyone, they were lovely people!

Staying in London for the weekend, our car was taken to Goodmans Autos on a Sunday afternoon by the RAC who thought they were the one place that could make the repair on the Monday morning and thus we could continue on our travels as planned.
The job was complete by lunchtime and the car was cleaned in the process. Very happy with the experience.

Driving to work and heard a rattling sound coming from rear tyre, turned around and headed straight to Goodman's - All sorted and back on the road again within 45 minute's. Yet again a great service, very pleased and, relieved! :-)

Tracy
Saab 93

I find Goodmans to be unlike any other garage I have used before. Exceptionally helpful, friendly and offering top notch advice. Happy to use Goodmans and I recommend you should too

As a professional who often travels throughout the UK, I find myself in some tight spots when I suffer breakdowns. Goodmans Autos could not do enough to help me in every way possible. For a professional, fast and trustworthy service; I can not recommend Goodmans Autos enough!

Had body work done on my Vauxhall Astra van... brill 5 * job. my van looks brand new. very friendly staff very helpful. will definitely use Goodman's if needed in the future. A pleasure to do business with. well done guys.5 star service......keep up the good work.

New to the area I needed to find a reliable garage as my normal Saab dealer was a bit too far away. Found Goodmans on autoinsider and so pleased I did - Saab told me on last years MOT that this years MOT would probably cost me around £600 to rectify the advisory problems they found last year. This years MOT cost £62 ! Say no more
Good honest guys !

I had a problem with my SMax, one garage who was able to do a £30 worth "diagnostic check" and got quoted £800 for fuel injection pump change. I spoke with someone on the phone at Goodman's and basing on my brief description of the situation told me that it could be the fuel filter...lo and behold he was spot on! Nice customer service as well...

Friendly and helpful service. Fixed my exhaust within a few hours and got given a courtesy car. Honest people. Would recommend it to others.

MY KNIGHTS IN SHINING ARMOUR

Had big problem with my car,rip off quote from dealership that brought me to tears. Had it a year and still paying for it!
Then a friend recommended Goodman's and it was the best recommendation ever!
My problem is now solved for less than half the price. Very honest,helpful and informative.
Thankyou so much ☺

The work they did on my car (bodywork) went wrong after less than a year. There was some rust on the back wheel arch of my car, and they repaired it. After less than a year it was bubbling again, when I took it back to them they made excuses and wouldn't make good the repair. Another garage said they hadn't done the repair correctly.

I'm a 24 yr old female, i took my car here and they were amazing helped me with all the issues from my insurance company, wasn't took for a ride like most car garages as a young females normally are. car fixed and very pleased with it. Everyone that works at goodmans auto are very helpful and genuine people. Thanks again guys :)

Really nice garage with a friendly honest team who do exactly what they say they are going to do. previous customer of Kwit Fit, I found them hard to contact,always rushing about and never finished when they say they were going to be. Goodmans Autos is now my number 1 garage. They even cleaned my car inside and out . WOW Great Work and Thanks

As a women I was very pleased with the service and price. They are cleaned my car inside and out. Very happy. Thanks Goodmans.

I took my recently purchased van to Goodmans Autos on Sat morning for them to check radio that wasn't working. Whilst there I asked if they could investigate an oil leak. They checked it immediately and told me the problem. They spoke to the seller on my behalf and he has agreed to do the work and replace the radio foc. Thanks to Ian for his help.

Heating not working. . Goodmans Autos were extremely helpful and courteous. They asked me to bring my car straight in there and then and diagnosed the problem immediately. Theyv had a part there and installed within two hours and then washed and valeted the car as part of service. Reasonable price. Highly recommended.

Thank you for the prompt repairs to my Ssanyong Rexton on 4th October 2013
Nothing too much trouble and given the parts are hard to source managed to get an original part (New) and fit it within less time that thought. Curtesy car was a bonus and allowed me to travel home the night before the repairs - Highly recomend and will be going back again

Good morning to you all. I would like to say a big thank you for fixing my Vauxhall Virar van the other day. Saved me lots of money. I will be recommending you to all my friends. Desmond Barton.

Took my BMW Z4 to Goodmans after an outrageously expensive quote from a BMW dealership where all my previous repairs had been carried out. The overall standard of work at Goodmans was just as good and they saved me £230 by simply polishing out a headlamp scratch where the dealer wanted to replace the whole headlamp unit.

my previa was causing trouble so i took it to Goodman's. they pointed out what the fault was in no time and there advice was honest and straightformard. they even advised me after i took the work to be done elsewhere because the part was under warranty. i would highly reccomend them to anyone.

I recently took my Mitsubishi into Goodmans as it needed a replacement cambelt. They were very efficient, pointed out another part had worn but were not pushy to get it done. I would recommend them and will take my car back for servicing and any other work.

Name: J Leaderman
Location: Sheney

I've used Goodmans about three times and they have always done a great job. Their communication is good, they explain what is needed well. I've never felt they have overcharged or done any unnecessary work.

I would definitely recommend them.

Name: Not given
Location: Not given

I have been going to Goodmans for many years and they are Briliiant
They are really honest and give good advice they do not pressure you
And do not take libertys
They do a very good job and are very friendly
I cannot praise Ian and boys highly enough and will recommend them to everyone



Name: Sandra oliver
Location: Radlett

I took in my newly purchased Renault Espace V6 for a service. What was refreshing is that these guys weren't trying to upsell - they simply did what was necessary and charged accordingly.

For example I asked if the auto transmission fluid could be changed and the answer was in effect "if it ain't broke don't fix it". Plenty of other garages would have advised I go ahead and have the job done whether necessary or not.

Another example, they didn't go for the old "oil flushing solution" which puts a score on the bill and does nothing except release bits of crud into the engine. Another thing which so many garages do is charge a big price for screen wash whether needed or not. Again, Goodmans didn't do this. It wasn't needed so they didn't do it. There aren't many garages like this left, with decent mechanics looking for loyal customers rather than so many outfits looking to fleece their customers who inevitably won't return.

Name: David
Location: Elstree

Cannot thank everybody at Goodmans enough for repairing my car quickly and efficiently. The team were great, especially Steve, who is an excellent mechanic.

Name: Dave
Location: Stevenage

Fast service, good communication and fair price. Very good!

Name: Mark Taylor
Location: London

Good Service Fast Help.

We came from Germany and Needed a New Tire for an Motorbike.The Service was Excelent.
Nobody in Borehamwood got an Tire.But Goodmans was Ringing about 10 Service Stations and get one.
The Tire was a little Expensive,but the Stupid Germans Drive whith a worn Tire to England, and also at a weekend.So the Price was Ok.

So Thank You for the Help.

Name: Marc
Location: Heilbronn

I have been in the customer service industry for a very long time and still I was "bowled over"by the level of service offered by Ian and his team.
I would have no hesitation in recommending Goodmans Autos to anybody in need of their specialist knowledge. - for me they went the extra mile, and beyond. I cannot praise them enough - I have never used them before and we had never met, yet Ian went that extra mile and guaranteed a customer for life!

Name: Stephen
Location: Hertfordshire

Best place. Great people, fast, honest. Really enjoyed.
Thank you so mach for such a great service!
Nina

Name: Nina Ulanova
Location: London

goodmans autos ltd of borehamwood this company i was recommended to go to it was amazing the services they give all the staff are brillant,the call everyone sir and madam which is nt realiy heared of these days,courtsey cars and vans and while iwas paying my bill they even offered a courtesy bike,icant believe the amount of happy people were their singing their priases i recommend any one to go there 10 stars any time,they even have well known actors off eastenders and they are happy not to ripped off alll the best to staff

Name: micheal sullivan
Location: borehamwood

Had body work done on my car. Goodmans Autos did a perfect job on the car and it was quick and and also had a courtesy car.The service was great recommend the garage.

Name: H.paramar
Location: harrow

Highly recommended, refreshing, informs the customer well, straight talking.
Very helpful having a courtesy car whilst my car was being worked on.
Definately would use Goodmans again.





Name: R Bird
Location: Mill Hill

What a refreshing experience! I bought a scooter for my son from Ian who was both friendly and courteous. The scooter is great, exactly as he discribed. In these 'challenging' times it is good to see businesses stepping up to the mark and really trying.Well Done!

Name: Michael Barron
Location: Whitstable.

My company has put a lot of work Goodmans way over the last 2-3 years from our company vans and cars and they are great. Ian has even been known to tell off drivers for not looking after their vans or cars properly. He really tells it like it is which is exactly what we want.
They follow instructions very carefully and fix issues without quibble. Really good bunch of guys.
Good prices and good level of service.

Michael from VPS UK

Name: Michael - VPS UK
Location: Borehamwood

Very highly recommended! Prompt service and good communication saved time. I was working locally and they even returned my newly MOT'd car back to me at the end of the day! No cowboys here, just an honest lot that deliver excellent workmanship at a fair price.

Name: Stephen Janes
Location: london

went to goodmans today was very pleased with the service i received from ian he was very helpfull,honest and cheerful first thing in the morning, i had my little boy with me and was offered a courtesy car which was really helpful would recommend this garage i will be using this garage in the future.thank you


Name: rosina
Location: borehamwood

Goodmans Autos are BRILLIANT!..
As a typical example of the fairer sex, I know diddly squat about cars and therefore think it's really important to be able to go to someone you can trust and Goodmans are exactly that.. I found them completely by chance as they happened to be near where I was working at the time of a particularly annoying fan belt horror.. I like and trust them so much that I'd rather drive the 25 miles to take my car to them than try and find someone else nearer to me..
I can't recommend them highly enough


Name: Boo Motjuoadi
Location: Ashford, Middlesex

I have used Goodmans many times for Mot's as i work in the Bike Trade and they have never let me down. The staff are friendly and i have always walked away feeling that i have been treated well.

Name: C. Ouwehand
Location: Essex

I’m a girl and have no idea about cars, I work nearby and I have been going to Goodmans for years.
I always recommend them to all my colleagues and Goodmans sometimes pick the cars up and drop them in work for us.
The cars are always fix within a day and if I have any problems with that same issue again they will fix it without charging me again. I have taken my sisters / husband cars to them and they are experience in many different cars / faults. The guys in there are always happy to help and I get a clean car after that too.


Name: V321 BAD
Location: HERTS

i am in the bike trade and work as part of a very large fleet. i have been using goodmans for 8 years to MOT vehicles and have found them to be very fair and honest. they will always try and fit me and my team in if needed and the whole group down there all seem to be very friendly. always happy to get you a cuppa whilst you wait and have never tried to push extra work where it is not needed. the MOT testers themselves are thorough and more than happy for you to see what they are doing. recommend this business daily to friends, family and colleagues.

Name: b howard
Location: radlett

Very in depth Bike MOT, would recommend to anybody looking for a legit ticket with no nonsense. Am planning on taking my newest toy down their soon and hope for the same service. Thanks a lot guys :) a++

Name: Hondafan
Location: Borehamwood

I have used Goodmans for a number of years, they have serviced three of my cars and have been excellent. Reliable, polite and do their very best to solve problems. If they can't rectify a fault, they take advice from the main dealer and meanwhile, loan a free courtesy car.

I have found Goodmans to act extremely fairly in terms of charges when a recent fault could not be fully rectified. They gave sound advice, did not rip me off (they could have) and so I would definately reccomend them.

Name: Y Woolf
Location: Borehamwood

What an incredible service! I would DEFINATELY recommend the guys at Goodmans Autos.... a friendly, experienced, efficient a extremely helpful team!!! At 4.50pm My brake pad warning light came on so I went straight to Ian at Goodman's who, without any hesitation, said that if he couldn't get them replaced by tonight, they would be done by 9.30am the following morning. He gave me a great courtesty car and within an hour and a half I got the call that the car was ready to collect. He had even replaced a back light that was broken. Over and above the call of duty!

Name: tracy
Location: herts

We have been going to Goodmans for a number of years and have always had excellent and reliable service. They always have a courtesy car to lend free of charge. They work quickly and and do not find things wrong just to bump up the cost! We have a garage within walking distance of our house but we prefer to drive to Goodmans.

Name: JR
Location: Edgware

Took my Car to Goodmans Auto's for its MOT after being recommended by my dad. Fast friendly service. And my car passed so I'm happy. Would recommend.

Name: V.M
Location: Edgware.

I Have used Goodmans auto,s for several years,and have always found the staff very friendly and helpful if my car developed a problem, they would sort it out very quickly..
I took my car and my Daughters car to them this week for the MOT, i would Recommend this Garage to anyone..
Many Thanks Goodmans
RM

Name: Robert Maclennan
Location: Edgware

Great no nonsense customer service, honest and a fair price for good quality workmanship.
I always reccomend Goodmans and will continue to do so

Name: Not given
Location: Not given

Booked my car in for an MOT on Saturday morning. The service was excellent. The guys were very friendly and helpful and the job was completed within the hour. Have been using Goodmans for
several years and alway recommend them to friends. They are reliable, efficient and honest. We wouldn't consider going anywhere else. We now have 5 family members using them, all of whom are
very satisfied customers.

Name: Yvonne Purser
Location: St Albans

Not happy at all. Quoted me one price the other day then charged me a lot more!!!!!

This Garage is the best I have ever been to, Just moved to the area and being female made me very worried about being ripped off on my MOT, a friend reccommended this place so i gave it a go. The staff were very reassuring and friendly, and carried out a MOT in 45 minutes with no failures. These guys know what they are doing and I would reccommend anyone to go here. All in all my MOT cost me £48 - Very happy! Thanks for an amazing service.

Very bad customer service. Once they have your money they are no help at all. Asked them to carry out some work and they conveniently forgot to do some parts their excuse was - the person I told didnt tell them to do it?
When I picked up my vehicle the information they gave me was incorrect when I rang them to question it - They denied all knowledge.

have used goodmans to MOT my Harley-Davidson bike for the last 3 years form the service very good.

very good for scooter repairs - quite expensive, but very thorough and i have no doubt that my scooter will run very well for ages - and it absolutely sparkled from there superb cleaning!

Polite friendly service. After being ripped off elsewhere i was cautious about mechanics (they see a woman and take the mick) That was not the case at his friendly garage. They made me aware of the work that needed to be done and how much it would cost. I was provided with an itemised invoice and recieved the perfect service. A free courtesy car while mine was being repaired.What more could you ask for.
The guys that work here are a team who made me feel like a welcomed customer, i trusted the team and felt relived leaving my car with them.
I would recommend this garage to anyone who truely wants a EXCELLENT SERVICE something most places know nothing about.
The guys here are down to earth show you the work they do (even by taking photos) and best of all make you feel welcome.

hi i found goodmans autos one of the best garages around for price and clean your car for nothing and a free courtesy car they are brillant.the staff are just perfect and they tell you what needs to be done and they say do some work later on i give them thumbs up.