Indi, Southampton
AVOID, they will try to rip you off.
I had a major engine repair done from Mr. Clutch Portswood road branch which cost me around 800+ pounds ( invoice: 0191526605) no more than couple months ago as they suggest. Which replace timing belt, head set, coolants head gasket, head skim etc etc basically overall engine repair. After everything they recommend that the car will be good as new. Well only after a month I found an oil leak and went to check from them again.
They diagnose and found it's an issue with cam shaft adjusters and need replacements which will cost another 200+ pounds. This I found hard to believe which they should have been taken care of while the major engine repair was done. I now in very difficult situation cause they reject it's there fault. They not been flexible and really hard to deal with also. Very disappointed with their service which I thought they are the best once but found the other way
Anon, Southampton
I'd suggest that when potential customers arrive, staff aren't heard to be making rude comments directed towards the people who help pay their wages.
Honesty when giving an accurate breakdown of costs, the level of service should be improved, cars should not be left parked in 1st gear with the windows wide open and parked awkwardly.
Name: Anon
Location: Southampton
Not given, Not given
I have used this company a few times - always when my car has a problem at the last minute before a journey, and they've always made time to fix it for me, and done it efficiently and cost-effectively. I'm very impressed by their service.
Name: Not given
Location: Not given
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