Stratford Motorist Centre

Just bought a car from SMC
Very happy with the deal

If you are looking for a good old fashioned, honest service, MOT and fix it without all the bull - these are the guys.

They have looked after my old cars for years now and are always upfront and go out of their way to make a quick, affordable repair.

2001 Renault flew through MOT - not the cheapest at £50 but new they wouldn't take advantage.

I have just used Stratford motors for the 1st but it wont the the last. The previous garage told me the fault was the throttle body, but suggested Intapart.com (who were great). Part fitted but still not fixed & then the fan went. After 2.5 days & no fix it was taken to another garage who stated the throttle body was faulty & the manifold was cracked, Intapart replaced part & checked that it was all working. Decided though to take a friends suggestion & go to Stratford motors (easier to walk to for one thing) who did a test & felt it was not the fault of the throttle body. After a day of more stress (self-employed no car no earnings) they found it to be the fuel injector. They rang me through out the day & kept me informed which is more then the original garage did (but then found out he was too busy sorting his decking then running his business!!)

So Stratford motors have another new customer, their prices are also reasonable, but at least they do not leave you hanging and do actually look at your car. So 10 out of 10 from me.

Name: Sue
Location: Deanshanger

MY PREVIOUS RATING OF 5/10 WAS SUPPOSED TO BE 10/10 !!!!
IT DEFAULTED BACK FOR SOME REASON.

I have used Stratford Motors for my Scenic 3 times now and they are very clear and constructive in their business. I have very little car knowledge and they are very good at un-jargonning things for me.

I have been to garages before where I was treated as an idiot because I am female and actually had the phrase "...let us get on with it...don't worry yourself". Stratford Motors are not like that at all, if I don't understand something they keep on saying things differently until I do!

Even though I do pass the phone to my husband for clarification sometimes the engineers at Stratford Motors always speak to me as the owner of the car first - they have never asked to be passed to him straight away to avoid having to repeat themselves.

I have dealt with various members of the team there and they are all very good.

The reason I went to Stratford Motors in the 1st place was because they are one of the v v few garages in the area who will do warranty work for WMS (Thame). I'm glad I was given their phone number as I do feel inclined to trust them and their judgement - and that's rare for a garage.