Paul james murphy, HARTLEPOOL
Hi this is second time I have been to turbopacs in Durham, 1st with my audi a8 , and just today with my bmw if you have a dpf,turbo problem or you just want a good internal clean for your car I can't recommend this company enough , the staff are polite and friendly and helpful , the prices are reasonable and you end up with a better car, p murphy
Derek gray, South shields
Took a 2010 tdci fiesta in .. stage 2 and a dpf removal and kn airfilter .. great lads great service thanks lads car feels like new and instant improvment on the mpg .. thanks again
Gaz, Fishburn
My Audi A6 Avant 2.0tdi suddenly lost all power and was engulfed in a cloud of white smoke. I got towed home and was in touch with the guys at Turbo PACS the next day. They arranged for my car to be collected from home, diagnosed the problem and got straight to work carrying out all the necessary repairs. New turbo, engine flush, gaskets, full service, road test etc.
The car is now like a new motor. It's quieter, more responsive and the power deliver is fantastic.
These repairs are never going to be cheap but I can't grumble with the price! People need to realise that in these situations you aren't just paying for the parts, you are paying for the years of knowledge and experience from experts in the field, that have a well deserved good reputation.
I would not hesitate to take cars back to Turbo PACS and would definitely recommend them to others.
Might even take my GSXR in for some tweaks!
Cheers guys!
Adam, Washington
Main dealers couldn't give me an accurate diagnosis for the turbo failing on my 2013 Bmw 118...not impressed. TurboPACS zoned right in on it within minutes and got the job to fix it for me...they know their stuff. Excellent job happy to recommend you.
Alison, Sunderland
Had my Audi A1 at the main dealer for 4 month !! With blown turbo then a blown engine....they took it to TurboPACS and with 24 it's fixed and drives beautifully...just shows you that the little guys often know more...many thanks guys
Anthony, Sunderland
My VW Passat lost power and the lads at Turbopacs did a fantastic job of showing what actually failed and what caused it...provided a solution and got me back for the school run the same day...great workmanship and service thanks
Ali, Durham
I purchased a Mazda 3 1.6 td recently as was ripped off by the garage. Took to Turbopacs in Durham who helped me get the car fixed...thank you for your help and i am happy to recommend you to others
frank, washington
Google this company before using, I wish I'd done so before letting these cowboys loose on my car as there are lots and lots of complaints about them. These other reviews are probably fake.....incompetent staff, without going into long technical detail my car needed to have the engine rebuilt after being here, do not use.
Ian, Tyne and Wear
Took my Honda CRV 07 CDTI to Turbo Pacs - Long story short, needed a new turbo. It was done with regular updates and with a great positive attitude to customer service!!! Also had a full induction clean - car feels like its come straight from the factory again! Improved MPG, quiet... awesome! you've got a returning customer, thanks a million guys!
Ian, Nottingham
Just getting back to you, after returning to Nottingham last night...basically: it’s all good!
As I drove away from your Unit, it was immediately obvious that the car had been transformed. Whereas, there had always been a dead-band between 20-40mph, the vehicle seamlessly accelerated, for the first time. Once getting on to the A1, is was as if the Propulsion System had been exchanged. I had driven up to you, in an underpowered diesel and was now returning home with a Gas Turbine.
It was a struggle to keep the car below 60mph, in view of having the Bike and Trailer on the back. Additionally, I was registering in excess of 25mpg on the info display, which I’ve never seen before.
In conclusion: what a transformation! Thanks to you and your excellent mechanics the job is a huge success.
Robert, Peterlee
Turbopacs in Durham completed a wonderful job on my car which had blown its turbo in a spectacular fashion. Very knowledgable guys and happy to take time to explain and show you whats wrong and how to fix it...delighted with the service and the quality of the repair....im happy to recommend Turbopacs to anyone wanting a quality repair to the car..
John, Gateshead Newcastle
I had my BMW X3 sent to TurboPACS in Durha...as id heard such good reviews about them...i wasnt wrong...they not only repaired the failed turbo on my car they found out why it had failed...showed me and resolved this...regular updates...super service and very knowlegable....couldnt recommend them enough...car drives beautifully..thanks
Robert, Thisrk
VW T5 now running beautifully following a couple of visists to Turbo PACS in Durham...did a lovely job fitting a new turbo and boost hoses and then Remapping it with one of their Responsechips. They also cleaned the induction system through so i thought id take the time to say ta lads...doing a great job stick with it...ill be back
Tracey, Peterlee
Happy to leave a review for Turbopacs in Durham...found a fault that 3 other garages couldnt and they made it look easy...i was only there 10 minutes and they showed me what broken which made a change. Cars driving like it did when i first bought it. Would recommend these guys anything..
Jack, Spennymoor
Great set of lads, very helpful I would recommend them to anyone. Did the work on my car quickly and engine bay looked sparking clean great jobs lads thank you very much
Scott, Peterlee
A big thanks to Turbopacs in Durham for their Saturday morning FREE dyno days for bikers...was great fun...ive been a few times and Marcs always been more than happy to put the bike on the dyno...there have been some really busy mornings too...great business and friendly too
Charles, Sunderland
DPF light came on in my Peugeot 207 and i took it to Turbo PACS in Durham after looking at their web site...they found the DPF was blocked and the turbo charger had been damaged and was leaking oil..it was with them for a day...now working perfectly...great job lads...happy to recommend you.
Glen, Darlington
Had my Subaru down to Turbopacs as it had been driving me mad with this whistling sound...the guys there sorted it without the need to fit a new turbo...they could have as i would never have known...thanks guys and i thought i would post this as a thank you. Ill be back for my Responsechip very soon.
Kevin, Jarrow
Had my BMW 520D remapped at Turbopacs in Durham after very poor experience from local so called expert !!
Great lads...know there stuff and they have a fantastic little setup with a car and bike dyno...car is sensational to drive and fuel economy much improved...TurboPACS are the boys
Stuart, Peterlee
Thanks to turbo pacs for the work on the Mrs citroen c8. Said goodbye to dreadful DPF filter. The results after Mark and the team finished is excellent. The power difference is great compared to before, especially for a heavy 7 seater. Truly benefited from being in the hands of tuning professionals. Thanks again."
Paul, Aberdeen
I had my Octavia 2.0 170bhp TD down at Turbo PACS in Durham...a long drive from Aberdeen. The car was Superchiped at 202 bhp. I brought it down for DPF remnoval however Dan pointed out that the turbo was leaking oil into the pipes and needed changing. They did a fantastic job...ferried mne arounbd and sorted a over night stay out. End result...DPF gone...226bhp and on the drive back 66mpg result boys thanks
Iain, Gateshead
Had my VW Bora in at Turbo PACS...it really was quiet a state...got to hand to the guys there they did a terrific job...going like a dream now...anyone looking for a proper garage i would recommend them to Turbo pacs in Durham...
Jeff, Langley Park
My clutch completly failed on my BMW X3 2.0TD. Turbopacs did a superb job replacing the clutch and dual mass flywheel. Tried their demonstrator and had it remapped as well. Superb service...happy to recommend them to drivers wanting a professional established garage in Durham.
Andy, Darlington
Had my Honda CRV in at Turbo PACS in Durham. A great little garage...been inbusiness since the 90s and their experience really shines through. Did a great job...very happy to recommend them to anyone looking for a tiop notch job with great customer service
Dennis, Middlesborough
Booked my car in after dealer said i needed a new turbo. Turbopacs gave me a good quote and i left it with them to fix. £ hours latter they called car fixed...didnt need turbo..boost leak and EGR fault all done for a fraction of the cost..now i ask when would that happen...fab guys thanks alot...ill be back..just go there great guys.
Russell, Northallerton
Would like to thank Turbo PACS fr helping me with my Land Rover. Tried a few garages but they could not help...thankfully Turbo PACS had main dealer equipment and was able to get to the route of the problem straight way..Thanks
Paul, Newcastle
Had lots of problems with my S Type Jag 2.7 TDV6...DPF of course and was delighted that Turbopacs (Marc & Dan) did a fantastic job on the old girl...no more DPF plus they tuned it...thanks for all your help...a pleasure
Paul, Hexham
Hi Marc got the car back safely.... Seems a lot more responsive and it didn't go into limp mode!! Thanks for the work and advice and professional service. I'd be happy to recommend you if anyone asks me.
Name: Paul
Location: Hexham
Martin, Somerset
From Somerset but work off shore...had a superb upgrade to my Mazda 6 MPS...all organised with Marc over the net. Very helpful and knows his stuff...Stage 2 remap, cat back exhaust, dounble capacity intercooler, uprated brakes and lowered...fantastic. Shame they are not closer....big thumbs up and thanks
Name: Martin
Location: Somerset
Andrew Shaw, Sunderland
Just to thank you again for the great customer service and job on my car (blue Bmw 118D M Sport) and to say that I'm very very happy with the result. The car is now better and smoother to drive, due to the extra 49bhp! And it hasn't affected the fuel economy either – great stuff. You answered all questions that I had initially and your knowledge and expertise was invaluable.
Name: Andrew Shaw
Location: Sunderland
Tony, Durham
Just had my Mercedes 320 CDi remapped at Turbo PACS and checked before and after on their Dyno...great setup...then they serviced it...real attention to detail.Used many garages over the years and had numerous vehicles remapped and this is by far the best result and best service Ive had.
The garage is really tidy and has all the toys...the owners have been invloved in motorsport which is always a good sign...to many over night experts out there !!
I am happy to recommend these lads to anyone whos looking for quality and enthusiasm.
Name: Tony
Location: Durham
stephen c
terrible workmanship and standards, customer service non existent, very rude when I complained about work and associated costs - Aviod!
Comment on other feedback, how can the same person under different names and locations place reviews recommending Turbopacs?
Graeme, Newcastle
Took my BMW M5 to turbopacs in Durham...great little specialist garage tucked away near the centre. Very helpful and hospitible..obviously enjoy what they do which helps. Took lots of time to advise me and the package agreed on was right on the nail...great service, price was great and the result superb. Would recommend anyone who wants to upgrade their car or just wants good service from a garage as they also do all the boring stuff as well !!
Name: Graeme
Location: Newcastle
Owen, Darlington
I took my Mazda 6 to have the DPF removed last week at Turbo Pacs Durham. Mark and Anthony were very helpful and reassured me throughout the whole process. They both completes the job within a day and a half and were able to diagnose a boosting issue due to a vacuum leak in the vacuum chamber on the air box.
Despite what I can only describe as a mini strop I had due to how much the car has cost me, Mark still reassured me through the process and after getting the car back it feels more alive and boistrous, even more so than when it had a tuning box on previously.
These are two great lads who just want to help people with their cars to earn a living.
Clearly the negative comments have found another Turbo Pacs in Durham as these guys wouldn't do a bodge job, they kept my car for an extra day to ensure it was runnin right.
O and guys if your reading this, in 5th and 6th gear the car is boosting up to 30psi now. It hits 30 and drops straight down to 25 so I'm guessing it is dumping the extra 5 that it doesn't require.
Either way the performance is the best it's been.
Name: Owen
Location: Darlington
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