Mitchell Inglis

My experience with mitchel inglis, is of mixed emotion, my c43 amg was in their hand for frontal damage, handed back to me with bits not repaired underside front of car, just discovered today when at Mercedes and up on their lift, the underside of car had been cut and not repaired properly but given back to me some months ago by mitchel inglis to one unsuspecting customer(me) my question to mitchel inglis is, why do this to your customers, the repairs cost in excess of £8000 according to the members of staff working there, but to not properly repair the car to proper standard there’s just no excuse for it, so Mitchel inglis, listen up! I’m quite possibly contacting trading standards among other organisations with my complaint regarding my car and your rubbish repair to it, I have the backing of Mercedes Benz uk, and you will be held accountable for your bad work, and quite possibly getting the glasgow herald involved to highlight my point regarding your poor work and trying to hide it as it’s out of sight of view to your unsuspecting customers, and only noticeable when their cars up on a car ramp, I would also like to tell any customers to check the underside of there car after your hand back of any repairs to their vehicles as what you’ve done to my car is quite possibly being done to other unsuspecting customers, I’m still waiting for your reply to my complaint,

Utterly dishonest company. Quote was very misleading and extra money demanded at end to release car.

Would avoid this company at all costs.

Sub-standard workmanship and terrible customer service. Less than 2 months old and the lacquer is already peeling.

They will mess you around afterwards and will try to wriggle out of repairing their bad paint job with weak excuses such as saying it's a stone chip which has caused the lacquer to peel (laughable) despite their own engineers having already agreed it was a bad paint job and having already booked you back in.

They need to learn that bad customer service is not worth the small saving they get from adopting this type of behaviour.

Incompetent, untrustworthy and a complete waste of time. Avoid them and find a local body shop who know how to paint a car properly and take pride in their work.

£690 to paint a bumper on a 3 series BMW. Absolutely obscene amount of money which could have payed for 3 bumpers to be painted elsewhere by far superior tradesmen. Read the reviews, do not be sucked in by the fancy website!

My Fiesta was severely scratched and Mitchell Inglis managed to remove any sign of this.

Only thing is fuel was considerably down considering only the body work was being repaired. This wasn't noticed until after collection. So if you are going to use the company check your fuel usage first.

My 7 year old Astra damaged in an accident. Car returned to me today after 1 week. Delighted with repair. Looks like new, cleaned, polished. From start to finish, kept informed of progress.

Very impressive facility! Lots of high performance car in car park. Repairs were carried out to a high standard and on time-scale given. Staff gave me up-dates on vehicle progress. Surprised to see there are negative comments relating to Mitchell Inglis!!

Name: Chris Murphy
Location: Glasgow

Someone reversed into the side of my new Mercedes slk and I was advised by the Mercedes dealership to take my car to the nearest Mercedes approved repairer which was Mitchell Inglis. The man who assessed the damage to my car was very polite and helpful. Mitchell Inglis made a lovely job of repairing my car and I would recommend them to anyone else.

Name: Eve
Location: Glasgow

Just got my car back after I reversed into a skip!!! The car was picked up within 24 hours and returned 6 days later. I was telephoned with regular updates and the vehicle was returned fully cleaned and polished as good as new. Very professional and efficient service. Would recommend to all.

Name: Mrs Mitchell
Location: East Ayrshire

I had a bump a girl reverst into my front bumper!my incurance compony told me I was to go with them as I dident need to pay my xcess fee£350 because the girl put hur hands up so I was surprised that this compony could do this !!and best of all thay did a proper job on the car nice paint work nice polish and to my surprise thay even clean out ma car hoverd and clean nice work nicely done paint mached even srayed the front of my bonnet and buffed and polished it came up nice as it had marks from garage car washed not to be recommend just get the sray clean done it will save ure paint work !! I was wored because the night be4 I picked ma car up I came on to this site and it was all bad coments well on my experience thay did very well 10/10no problem,d grant Glasgow!!!😜

I was istructed by my insurance company to take my car to Mitchell Inglis for repair. What a plesent supprised, unlike some of the comments on this site we werevery imressed by the proffesional and friendly service that was displayed to my wife and I by the various members of staff that were dealing with our repair.

Reception rude and inefficient - been told an ungodly amount of times that "the lines are busy" when calling for a progress check. Repairs took a long time. Staff generally unhelpful and will not go out of their way to be courteous. Repair job was satisfactory but not flawless. Generally an unpleasant experience.

Name: Jerry
Location: Glasgow

After reading other reviews I wasn't sure if I should have my scuff marks repaired by the garage but after getting assurance that they were "Porsche apporved", I went ahead with them.

The result? I'm disappointed because I had to take the car to the garage three times for a simple spray job, and I'm regretting it because when they'd finally managed to do a decent spray job, the car came back with a big dent.

First time the car went in for the repair, it came back with lots of air bubbles and small "foreign objects" under the lacquer. Second time it went back, the bubbles didn't get any better but it came back with a new scuff mark, right above where the original damage was. This time an independent assessor was called in to assess the quality of the repair carried out - it was clearly found to be inadequate so the car went back for the third time. This time they rectified the problem but came back with a huge dent on the passenger side door sill.

I am glad in some sense because it wasn't a 911 or a M3 that I took to the garage - if they had done this to my Z4 I would have had a heart attack.

I'm a bit surprised that Porsche is happy for a garage like this to advertise themselves as a "Porsche approved" repairer. The standard of work carried out by them is no better than what you would expect from Kwik-fit.

Use them if you got an old banger which you don't mind having getting damaged, avoid them like the plague if you own a moderately expensive car...

My insurer sent me to this outfit to have my vehicle repaired after I had a van crash into the rear of my vehicle at 50/60 mph whilst sitting stationary in a layby. According to what I have been told the only damage they could assess was to replace the rear bumper which they did very unprofessionally (the front of the van was a right off). It was not until I looked underneath that I spotted missing fixings and no repairs to the damaged metal. The vehicle was returned to them as I reported the bumper along with a strange engine noise to the insurers. The bumper is still unsatisfactory and the engine noise which they dont relate to the accident, is now going to cost me between £1000 & £2000 according to the other garage I asked to have a look at my vehicle. I am now in a fight with my insurers as I believe a proper assessment has never been carried out and I bet they billed the insurers for work they never done. I would check with our insurers who their repairs centres are and if this organisation appear as one of them, my advice is to take your business elsewhere. I will of course now be seeking for an independant assessor to look at my vehicle and legal advice if nesscessary.

Name: Stewart Whitelaw
Location: Glasgow

My car has now been returned five times due to poor quality workmanship, how very dissapointing from such a big company, my car will never be touched by them again

Initially a quick and courteous response to collect and repair the car, however close examination of the new paint finish was disappointing and the car had to be returned, advise you check very carefully in good light.

my car was involved in minor damage around Christmas. mitchell inglis are one of my insurance company's approved repairers. they had my car twice and it still was not repaired properly. for the third repair i was advised the top man would work on my car and it would be checked thoroughly before being returned to me. it has come back to me for a third time with my bumper popping off at both sides where the holes for clips can clearly be seen and other issues. They advertise that they have the bodyshop of the future. i may post photographs of my car to let people see what a bodyshop of the future is capable of producing. they will never get anywhere near my vehicle again. i am now insisting that my car goes to the dealer for repair.....which you are entitled to insist on.

we put our car into mitchell inglis for repair after a minor crash they were the approved body shop for our insurance company .they had our car for three weeks when it came back you could see the repair on the front wing bonnet and bumper from 40 feet the paint was so badly matched it is now back at mitchell inglis for the FOURTH TIME to see if they can blend the paint, the service is nothing short of abysmal